Need a hand?

This page is for the practical stuff: technical issues, purchase problems, account questions, bug reports, content corrections, or anything else you need a hand with.

Restoring a purchase

Open Settings in the app and tap Restore Purchases, signed in to the same App Store or Google Play account you bought with.

Refunds

Refunds are handled by Apple or Google under their refund policies. For Apple purchases, visit reportaproblem.apple.com. For Google Play purchases, visit Google Play's refund help.

Deleting your account

Use Delete Account in the app's Settings, or visit flashfox.io/delete-account.

Found something that looks wrong?

Accuracy matters a lot to us. If you spot an incorrect answer or anything else that looks off, tell us at support@flashfox.io and we'll fix it.

Everything else

Technical issue, stuck purchase, general question, whatever it is, email us and we'll do our best to sort it out.